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| Frequently Asked Questions |
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- Can I order a sample before placing my order?
- Will I see my invitation/announcement before it's printed and mailed?
- Will I see proofs for the coordinating items I’ve purchased?
- What if I receive my order and there is a typo?
- Are envelopes included and what color will they be?
- I’ve found the perfect invitation but can’t seem to find the coordinating items, do you have them?
- What type of card stock do you use?
- Can I request a different font style or font color?
- What all is included in the price?
- When should I expect to receive my order?
- What are my payment options?
- I am pressed for time on my daughter's birthday invitations and need a rush process and delivery, will you be able to do this?
- I don't see the theme I'm looking for on your website. Do you do custom orders?
- I really love your cheerleader invitation. However, the girl has blonde hair and my daughter is a brunette, can this be changed?
- Can I use my own wording?
- Can I order blank card stock and print the text on my home printer?
- Can I order a sample before placing my order?
Of course! While we work hard to bring you only the highest quality items, we understand you may still wish to see the exact paper type, feel and color. We are certain you’ll be thrilled with any product you order, but are more than happy to send you a sample.
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- Will I see my invitation/announcement before it's printed and mailed?
Proofs are optional. If you choose to receive one we will upload the proof to your account within 2 business days.
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- Will I see proofs for the coordinating items I’ve purchased?
At this time, we only send proofs for invitations and announcements. We do not send proofs for note cards, address labels, envelope seals, candy wrappers, or goody bag labels, recipe cards or advice cards as the chance for error is very small.
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- What if I receive my order and there is a typo?
If there is a mistake on our end, we will RUSH reprint and ship your order at no additional charge. If you give us wrong information or miss a typo when approving your proof, you will have to pay for your order to be reprinted with a 20% discount, standard shipping charges still apply. It is very important that you look your proof over well. Please see our Shipping & Returns page for more information.
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- Are envelopes included and what color will they be?
Yes! Coordinating envelopes are included with all invitation, announcement, and note card orders. In most cases, there will be a drop down box for you to choose your envelope color.
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- I’ve found the perfect invitation but can’t seem to find the coordinating items, do you have them?
We list new invitation designs on a weekly, sometimes daily basis. We may not get all the coordinating items listed right away but will certainly add them per customer request. We can create coordinating items for any design in our store. Please feel free contact us anytime!
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- What type of card stock do you use?
Retro Whimsy Designs uses smooth, bright white, 80lb. cover stock. For those of you not familiar with paper type, 80lb. cover stock is a little heavier than 110lb. card stock. There are no flimsy invitations here! For a slight extra charge we also have 80lb. linen cover stock for a more elegant look. We also have specialty paper available for an additional charge. Please contact us for availability and quotes.
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- Can I request a different font style or font color?
You may use the font color of your choice. If you would like a color different than the one shown on the sample card, please specify with your personalized information what color you’d like.
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- What all is included in the price?
Printing, personalization and coordinating envelopes are included with every invitation, announcement and note card order. You also get one proof at no additional charge with invitation and announcement orders. The price of all other items (address labels, envelope seals, gift tags, goody bag labels), include personalization only.
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- When should I expect to receive my order?
The arrival date-range of each item is determined by adding the minimum of the processing time and the minimum of the shipping time and the maximum of the processing time and the maximum of the shipping time. For example, if you buy invitations that take 2-3 days for the proof and 3-4 days for processing; and you choose the standard shipping method of 2-3 business days, you should receive your order in 7-10 business days. Please note, you can slow this process down by not checking your email for questions or proof approval.
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- What are my payment options?
At this time we accept credit cards, checks and money orders. Please note, if you are paying by mail your order will not be processed until cleared payment is received.
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- I am pressed for time on my daughter's birthday invitations and need a rush process and delivery, will you be able to do this?
Yes! We are always happy to assist. Please note that especially in attempts to expedite your order, it is very important to check your email quite frequently for proof approval or any questions, as non-availability will only delay the order. Be sure to choose the Rush My Order option.
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- I don't see the theme I'm looking for on your website. Do you do custom orders?
Yes! If you have a specific theme that is not listed please contact us. We work with some very talented graphic artists who can design any item JUST FOR YOU! There is normally a very reasonable fee for this. If you need coordinating items like note cards or address labels we can customize those too at no additional charge. The limitations are only limited by your imagination!
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- I really love your cheerleader invitation. However, the girl has blonde hair and my daughter is a brunette, can this be changed?
Hair color and skin color can be changed in some cases. If this is an option, there will be a drop down list where you can specify the colors you’d like.
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- Can I use my own wording?
Yes! All items are just samples and can be customized for your special occasion. Feel free to use your own wording or modify our wording however you see fit.
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- Can I order blank card stock and print the text on my home printer?
Yes! Blank card stock is compatible with most inkjet printers. Because we use heavy card stock, they are only compatible with some laser printers. If you're unsure, we recommend ordering a sample first to be sure it’s compatible with your printer. Returns are not accepted for blank card stock orders.
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Personalized Stationery (Stationary), Invitations, Photo Cards, Birth Announcements & Thank You Cards
RetroWhimsyDesigns.com is proud to provide a wide selection of creative personalized invitations, photo cards, announcements and stationery. Our fun invitation collections include childrens invitations, adult party invitations, baby shower invitations, baby announcements, and holiday party invitations. Whether you are in need of adorable invitations for your child’s birthday, fun thank you notes, or sweet baby announcements, we can handle all of your stationery needs.
Shop by Theme: Retro Whimsy Designs has made shopping our website even easier! Use our Shop by Theme feature to find the exact party theme invitations, thank you cards and labels you desire. Some of our most popular themes include Barbeque themed invites, Bounce House invitations, Roller Skating invitations, Diva themed invites, Farm and Barnyard invites, Waterslide invitations, and the ever popular Animals and Bugs theme invitations.
Stationery and Accessories: Retro Whimsy Designs has all of your party stationery needs. Choose from stylish note cards, creative blank card stock, goody bag labels, address labels, gift tags, calling cards, advice cards and thank you notes. Each of our stationery items are available in matching designs to give you a completed theme look. |
Copyright © 2008 Retro Whimsy Designs
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